Consumer Trust

Refund & Cancellation Policy

Last updated: October 20, 2026

Our Fair Billing Promise: We believe financial tools should never trap your money. If you are ever unhappy with a paid service from XPENSEDIARY, we provide an unconditional 14-day refund guarantee.

1. Free Tier

XPENSEDIARY is free to use for daily expense tracking on WhatsApp and the web dashboard. We never ask for your credit card to get started, and there are zero hidden trial charges.

2. 14-Day Money-Back Guarantee for Paid Upgrades

When you upgrade to any future premium or Pro subscription plan:

You are covered by a full, no-questions-asked 14-day refund guarantee from the date of your initial purchase or billing date.
If you find that the service does not meet your personal finance needs, simply contact our support team within 14 days for a 100% refund.

3. How to Request a Refund

To request a refund, please send an email to:

📧 support@xpensediary.com

Please include:

Your registered WhatsApp phone number (with country code).
Your payment transaction reference or invoice date.

Refunds are processed within 24–48 hours and typically reflect in your original payment method (UPI, bank account, or card) within 3–5 business days depending on your banking provider.

4. Subscription Cancellation

You can cancel recurring subscriptions at any time:

In your web dashboard under Settings → Subscription.
Or by texting cancel subscription directly to our WhatsApp bot.
Once cancelled, your plan will remain active until the end of your current billing period, and no further charges will ever occur.

5. Contact Us

For questions regarding billing, invoices, or refunds, contact us at:

XPENSEDIARY Support Team
Email: support@xpensediary.com
Response time: < 24 hours